Warranty And Return Conditions

Warranty and Return Conditions

All purchases made from Yesahome.com are regulated in accordance with the Consumer Protection Law and the Distance Contracts Regulation. Customer satisfaction is our priority and we strive to make your shopping experience as seamless as possible.

Warranty Conditions

All products are under the warranty of the manufacturer unless otherwise stated. In order for the warranty conditions to be valid, be sure to check the product during cargo delivery. If you see any damage, do not accept the product by keeping a report. Any changes made to the product, deformation of the product or deterioration of the original design of the product are not covered by the warranty.

Return Conditions

You have the right to return the products you purchased from Yesahome.com within 15 days from the date of delivery. In order for the products to be returned to be accepted, they must be unused, undamaged and in their original packaging. However, products that are produced in accordance with customer requests and cannot be reused are not included in the scope of return.

Before returning a product, please contact us via the phone number or e-mail address in our contact section. Your return must be approved in writing. Products sent without contact will not be accepted and will be sent back. After the products to be returned reach us, your return transactions, the status of the products will be examined and approved by our experts, and if return approval is received, the product price will be refunded within 10 days according to the relevant payment method.

If the product you purchased from our website is faulty, you must contact us via the online support section on our page within 15 days from the date of delivery. Following this information, the faulty product that you will deliver to us via the cargo company will be replaced with a new one. If the ordered product error is due to customer use or if the product has been used within 15 days, the product cannot be returned or exchanged. As for the conditions for product return and exchange, the practices required by the Consumer Protection Law No. 6502 are essential.

Communication

For any questions you may have, you can reach us at 0850 242 44 10 or info@yesaho me.com .